Dear Gary,
Firstly I would like to thank you and express my sincere appreciation for the 2 day service course you delivered to us this week.
Your passion for the service industry is clearly evident and contagious, and I believe the team and I will benefit immediately from the training which has truly helped us unleash our potential and aim for a higher and stronger level of VIP service.
Your presentation and delivery of the course was highly entertaining and will be one of the most memorable courses we have attended. We have left the course with so many fresh and new ideas and I cannot recommend you highly enough.
On behalf of the team once again, a big thank you!
Best Regards,
Jane Roberts.
Cabin Crew Director
