Dear Gary

It was a pleasure meeting you and the team members really enjoyed the teachings. Have safe travels and we hope to see you back soon.

Saludos | Warm Regards |

Mike van der Kroft | General Manager–Director General | JW Marriott Los Cabos Beach Resort and Spa

The British Butler Institute changes peoples lives and enhances the customer experience to the highest level of excellence. Outstanding training.

Montserrat Barros

Director Hospitality and Butler