Dear Gary

You are wonderful teachers. I have learned more than I could have imagined in these 4 short weeks. You have already made an enormous impact on my life and it is just the beginning. I will always remember and cherish how hard you worked to elevate our standard of service with a smile on your face and genuine care in your hearts. I am honoured to have gotten to know you and you can rest assured we will make you proud!

Always at your service

Dear Gary

This past 4 weeks have been one of the most important in my career. The professionalism and knowledge that I have achieved has created a huge impact in my daily dedication. Never have I seen service with such new standards. Thank you so much for your time dedication and passion.

Dear Gary

Everyday learning from you in a wonderful adventure into all things beautiful. While there are many who talk about the way things ought to be its truly inspiring to watch you exemplify theses lessons in every way from how to hold yourselves to how you address and treat others. I sincerely hope we have the opportunity to work with and learn from you again. (More Modules) God bless.

Dear Mr Williams

Does on choose the profession of a butler or does the butler profession choose you? The sacrifice you`ve made to help others better themselves is not only the measure of a true gentleman but also a true leader. Your teaching shall be magically passed through the lives you touched to those who`s polite smile of gratitude your never see. But rest assured the passing of knowledge shall be presented with a sense of pride in hopes of making the world a better place.

Godspeed Mr Williams

Dear Gary I just wanted to thank you so much for all your help. You touched my heart and have inspired my days. I wish I had more to offer than sincere words because you gave me something priceless…………..knowledge. Thank you both dearly.

“May the lord watch over you as we are separate one from the other!”

Dear Mr Williams,

I am Jakub, a graduate Butler of the TBBI class of Spring 2019 in London and would like to thank you tremendously for what you have taught me. I am proud to wear my gold badge close to my chest as my treasure. At first, I didn’t believe in the beginning of the class but yes you were right, my life changed in a good way. After completing the four week course, my partner and I, Rozeena, accepted a job as a Domestic Couple for a family of four in Saint Tropez. Three years later, I am now the formal Butler and Rozeena is the Lady’s Maid for the UHNW family.

Dear Mr. Tamis,

Once again KUDOS, to you and the “Royal Genie” program on board Anthem of the Seas!

My husband and I just returned from another wonderful cruise (02-15-20).  We had a Grand Loft Suite, cabin 10724.  Our Royal Genie this time was Yen Lee.  I must commend you for instituting this fantastic program.  I can’t tell you how many hundreds of relatives, friends and strangers I’ve told about this outstanding program.

Last cruise our genie was amazing; but on this voyage Yen Lee was simply spectacular.  Everyday she outdid herself; no matter how small or large the task; she showed compassion, dedication and a true love for what she does.  She went above and beyond to make every moment memorable.  Her personality, effort and work ethic are top grade.  I truly believe you should consider her for the corporate office in recruiting and training of future genies.  She is that good!

We are already planning our next cruise; and of course it will be with another “Royal Genie.”

Best  regards,

Dear Gary,

I hope this message finds you in a great place!

I’m writing you to thank you again for your wonderful Venice seminar in 2018. To this day I still see and use most of the stuff you taught us there!

My career had some wonderful turn this past year, worked at the 6th best bar of the world and then the brand new Four Seasons in Athens! I’m working at In Room Dining there and I’m the butler for private dinners etc… Last summer there was a guest from Dallas that was amazed by my service and said that from now on she would have more expectations from her future Butlers. To me that was the best compliment. Turned out she liked the service SO much, she flew me in Colorado for her family Christmas vacations to be their butler!

I’ve gained so much experience and so many details from that trip that i would love to share! If by any chance I could be a useful asset to you in Greece please let me know! I would be more than happy for example to share my experience to some of your students in Greece as a guest to the seminars. I’d love to be the example that this seminar really helped provide good service, elevate my career and gave me memorable experiences! I think it would motivate them even more hear some words from someone that used to be in their position just 2 years ago!

Thank you again for everything, if anything I can assist you with in Greece please let me know, I’ll be more than happy!

Best Regards,

Dear Mr. Williams,

I hope you had wonderful holiday and i wish you a very wealthy and happy new year.

I’m Apinya, one of your student from Thailand and currently working for Thai Airways. I’m writing this email to show my gratitude towards all of your knowledge I have from my both butler classes with you, in Bangkok and in London.
What you taught me is very useful and it changes my passenger’s experience. For me, it took months trying to adapt and adjust your world class standard of training to be in my own way. Especially how to deal with the difficult guests. The role plays and dialogues you trained us save my life so much. Also it gives “WOW” experience to my passengers as they told me that they heard it only in 5 stars hotels.

And another great thing I learnt from the class which is “attention to the small details” works very well on board. Like you told me, it’s better to spend few minutes to take a look closely than spending hours or day to fix the problem. Also this works well to my personal life.

From the butler class I attended in London last September, it widen my eager of learning and leads to applying for the finishing school, which I’m sure it will improve my working skill or even the new job I might pursue in the future.

I would like to take this opportunity to thank you sincerely for presenting an inspirational learning experience. I have discovered an incredible insight into the levels of service which raise ordinary service to extraordinary levels of excellence. I will seek to challenge myself at every turn and look for ways to become indispensable.

Thank you with great anticipation.

Dear Mr Williams,

I don’t have enough words to thank you for what you have shared with us over these 10 days. You are an amazing man and I will keep your words as a guide for the rest of my days in this great career of mine! Wish our path will cross again some day, until then I wish you the best and more.

My kindest regards

Hello, Gary!

This is Riabov Volodymyr. I just want to thank you for everything. I was delighted to meet you. I had a great time and exprience  throughout the course. Thank you for your advice, patience and time. And as we got last conversation you asked me what my target is to work for. I know very soon Ritz Carlton is going to launch new ship, so I want to apply as a butler on it.

Best regards,

Hello Mr Williams

Today is a very good day. I am very glad to meet you and your team. I have never imagined that butlers work could be so interesting and useful, what did you show to us and talk about I will do it every day. You showed me you should love what you do and of course have passion in your work.

Thank you and your team for this training.

Dear Mr Williams,

My apologies for my disappearance in the past few months. I have been very busy with learning a new job.

I don’t know if you heard any news of me but, after my internship,in November, offered me by the British butler Institute, I succeeded in finding a position as butler at the Lanesborough in London.

The job has been very demanding till now but every single day I’m understanding how to become better and learning new skills as well.

For this, i have to thank you, the Institute, Stathis for the dedication at my case and the teaching that helped me to move forward.

I won’t stop looking how to become better to arrived at the idea of the butler that you set in our mind, during the days of the training.

I would like to ask you how are you, now.

How the training of new students is continuing and if it keep you busy, as I remember.

On my side, I give you my assistance whenever you need positive background of the TBBI, for future students as well to speak with them, in case they may looking for working opportunities.

Thank you again for all your help. Kind regards,