Signature Flight Support
www.signatureflight.com Dear Gary, Thank you so much for delivering a fantastic couple of days. I do believe that the team both learned a substantial amount whilst also enjoying themselves. As you say, practice isRead more...
Front of House Training for Alfred Dunhill Ltd
January 2015 Front of House Training Program Bespoke Alfred Dunhill Ltd Many thanks for the outstanding training delivered. I have continued to receive positive feedback from the training you delivered. Bourden House, our flagship storeRead more...
Finest Restaurant in Poland
The British Butler Institute was commissioned to train the management team at one of the finest restaurants in Poland. The brief was to implement our world renowned front of house restaurant training program to theRead more...
September 2014 Class
Another full class that recently completed our 4 week butler training program in London September 2014. 5 students elected to do the work placement program with The Ritz London after the course and again theRead more...
Luxury Residential Training in Bel Air, California a resounding success.
Testimonials from Bel Air, California, USA Brief: To deliver training that will help the staff achieve seamless front and back of house service in all areas of the household as well as all outside areasRead more...
Best Super Yacht Over 3000 Gross Tonnes, 2014
The British Butler Institute helps secure the Madame Gu 'best super yacht over 3000 gross tonnes' 2014 title. Please view the client's letter of gratitude:
Luxury Yacht School – M Y Pelorus Testimonial
Dear Gary I feel very privileged to have had the opportunity to attend your course last week, the concierge services are a big part of my role as a Purser on board Pelorus as theRead more...
Luxury Household Training St Moritz, Switzerland
The Institute had the privilege recently to train a team of housekeepers and front of house staff in one of the most spectacular properties the Institute has ever trained at. It was a true honourRead more...
South of France
Chief Stewardess Chloe Glen invited The British Butler Institute to conduct an intensive Service Essentials Training Program especially developed for the Luxury Yacht Industry. This course was delivered successfully and will stand the team inRead more...
Butler Training at 5 Star Hotel Rixos President Astana Kazakhstan
From my side and from my company side I want say thank you very much for coming and training our staff in Astana. Was really my pleasure to meet you personally and professionally. And ourRead more...
Gulfstream UK Staff Training
The British Butler Institute was recently awarded the training assignment for Gulfstream UK. I have already spoken with employees who attended and all spoke very highly of Gary and his professionalism his attention to detailsRead more...
Institute Rated
As the world's most renowned training institute for butlers, we believe that a behind the scenes series would make for fascinating television viewing and would give an audience an insight into what it takes toRead more...
Graduation Butler School March 2014
Another full class for our March 2014 Butler School! Students from 10 countries had an outstanding experience which is reflected in all of their testimonials. Thanks to the team at the British Butler Institute forRead more...
Madame Gu Super Yacht Training
In regards to the training recently provided to us by Mr Williams; this is the second time now that we have had him train members of our team for our upcoming season. Gary is anRead more...
Four Seasons Testimonial
Dear Mr Williams, We hope our email finds you well. I am emailing you on behalf of our Hotel Manager, Mr Georgiou, and the whole Management Team, to express our appreciation for all the timeRead more...
Four Seasons Hotel
One of the best instructors we have had since the opening 21 years ago Managing Director, Four Seasons The course was extremely interesting. Mr Williams is an extremely knowledgeable instructor, who helpedRead more...
February 2014 Front of House Team Training
The Sanchaya, Indonesia. A member of Small Luxury Hotels of the World TM, Destination Elite and Secret Retreats Mr Jasper De Kock, Director of F & B and Sommelier: Very interactive / superb sessions. IRead more...
Goniec Polski Magazine
Download the PDF: Full story: Goniec Polski Magazine
Speak up Magazine
Mr Williams Principal recently featured in Speak up magazine - download and read the full story here: Speak up magazine.pdf
Institute Principal meets His royal Highness Prince Albert of Monaco
The Principal Mr Williams, was invited to Monaco to attend an awards ceremony at Monaco Yacht Club where he meet Le Prince Souverain Albert II and General Secretary Director: Bernard d’Alessandro amongst others. It wasRead more...