MY Lady M
Dear Gary, It was a pleasure to meet you and have you aboard Lady M. Your assistance and training will lift our operation to new level of service and professionalism - for this I thankRead more...
Success in Malta
Gary was absolutely fantastic and many of our attendees have since told me that his speech was their favourite session of the day. It was so insightful for our whole team to hear from someoneRead more...
Intercontinental Hotel, Malta
Dear Gary Many thanks for your energy and enthusiasm throughout the training! We look forward to welcoming you back! Martin Van Kan General Manager Dear Gary, Warm greetings from the sunny Malta. I trust thisRead more...
Landmark Aviation
www.landmarkaviation.com Customer Service Manager Keeley Pate was invited to visit the Institute during the March 2015 butler school course with the view of inviting the British Butler Institute to train her team in Luton. Training wasRead more...
Super Yacht Northern Star
Dear Gary We all thoroughly enjoyed the training and have been putting many of the skills into action over the past week. The girls were all very excited to pack the suitcases last night andRead more...
Butler training for 5 Star Wellesley Hotel, London
As for the training it was just great. We really enjoyed hearing the stories of butler situations (Pugsy made a lasting impression!) . The flow and speed of training was fine for the time frameRead more...
British Embassy Residence Athens
Dear Gary, I would like to personally thank you for your hard work and dedication as well as the great attention to detail which you offered us during the outstanding program you have created onRead more...
One Day Housekeeping Masterclass, Mexico
Outstanding testimonials received from all the students who recently attended the one day masterclass recently in Mexico. Montse Barros delivered outstanding training to all the students who learnt many new skills including flower design andRead more...
Mr Gary Williams meets Governor Estado de Mexico
This was a unique and prestigious opportunity awarded to The British Butler Institute. Estado de Mexico Universidad.
Recent training in Florence, Italy.
Testimonial. The British Butler Institute were recently appointed as the training provider for the Four Seasons Hotel in Florence, Italy to train the butler team. The team is undoubtedly one of the finest teams thatRead more...
VistaJet December 2015 – Fantastic Feedback from Strategy day & training programs
Very successful collaboration with VistaJet in 2015! The British Butler Institute awarded further training assignments in 2016.
IAM Jet Centres Partnership
We have decided to partner with The British Butler Institute to ensure we consistently deliver the highest possible service across our growing network. We hope that this will develop into a long term partnership, whichRead more...
Training Partnership Contract Awarded
The British Butler Institute wins training partnership contract to train the Royal Genie on the Award-winning Royal Caribbean New Royal Suite Class Experience To read the press release click here:
Back on-board MY Pelorus
The British Butler Institute where recently invited back on MY Pelorus to deliver a follow up training program to both the housekeeping team and to the team of stewardesses. It was a pleasure to seeRead more...
Luxury Yacht Training – MY Icon
Chief Stew, Rebecca O`Halloran Dear Gary, Thank you for teaching us to do everything beautifully and taking our service to the next level! It was a pleasure to meet you. Purser, Chantelle Meegan Dear MrRead more...
March Butler School 2015
A truly fantastic group of students passed through our doors after the recent March 2015 graduating ceremony. Some will go back to their jobs others will return to the various parts of the Globe whichRead more...
Successful collaboration with Vistajet
The British Butler Institute is very privileged to be invited to train on multiple days during the course of 2015. To deliver consistent service excellence we believe it is vitally important that on-going training isRead more...
SC Global World Leaders in Luxury Property
We would like to thank Gary Williams for his inspiration, good humour and exceptional insight into service excellence during his one week training for our train our front of house and Concierge team. We haveRead more...