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A Passion for Service – Deliver the Right Experience
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Deliver the Right Experience
Length: 5 minutes
The 15 Steps of Confidence
A Passion for Service – Learned Acceptance
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The Wake-up Call
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How to Open and Close a Door
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The 15 Steps of Confidence
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Dealing with Difficult Guests
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Napkin Presentation
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Seating a Guest
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Packing a Suitcase
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English Afternoon Tea
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Dining Etiquette Protocol
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