This one-day programme is designed to refine the skills required to offer impeccable concierge services, whether in luxury hospitality or private client management. You’ll learn how to anticipate needs, manage requests with efficiency, and offer personalized experiences that exceed expectations. Taught by industry experts, this course covers everything from expert communication to the art of discretion and problem-solving, all within our elegant London-based training premises. By the end of the programme, you’ll be equipped with the knowledge and confidence to deliver exceptional service with style and professionalism.
