It was an honour to train the team at this famous club!
Hi Gary,
Just wanted to send you an email to thank you for your time today. Your knowledge is very impressive and I could listen to your stories all day – very interesting experiences for which you have had!
I and the team have indeed left with fresh ideas and motivation to make our members feel more special for which we can easily achieve.
VICKI HARRISON
Food and Beverage Senior Manager
Dear Gary
I hope you made it back home safely last week and didn’t encounter too many weather issues on the roads!
Just wanted to touch base to say thank you very much for the training you conducted for me and my team last Wednesday, we found it really informative and we loved hearing all of your stories about your career so far. The Concierge team have been really motivated since and have been relating back to areas that you discussed in training. We all learned new ideas that will only enhance our Member and Guest experience here at Loch Lomond Golf Club.
I have also been chatting to my new team in Housekeeping about the training so it might be a good idea to involve them next time around.
Thanks again and we hope to see you again very soon.
Kind Regards,
Lynsey
Senior Front of House Manager